VATSASETU COMMUNICATION SOLUTIONS

Every Customer Conversation Deserves the Right Channel.

Reach, inform and engage customers through voice calling, WhatsApp Business API, Bulk SMS and RCS messaging — with one clear place to explore your options.

Voice Outreach
Business Messaging
Customer Updates
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Voice callingCustomer reminder
WhatsApp Business conversation
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Bulk SMSOrder notification
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RCSRich messaging
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One partnerMultiple channels
OUR PRIMARY SERVICES

Built Around the Way Businesses Communicate

Start with the two core channels, then discover messaging options for different customer needs.

SERVICE 01

OBD / Voice Calling

Share pre-recorded information, announcements and reminders through automated outbound calling, where suitable for your communication needs.

Automated announcements and reminders

Customer outreach for relevant use cases

Discuss campaign suitability and setup

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Voice outreachExample workflow
Draft
MessageAppointment reminder
RecipientsOpted-in contacts
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MORE COMMUNICATION CHANNELS

Choose More Ways to Reach Customers

SERVICE 03

Bulk SMS

Communicate short-form updates, alerts and eligible promotional messages through SMS.

Transactional and service updates

Marketing campaigns where permitted

SERVICE 04

RCS Messaging

Explore visually rich and branded messaging experiences on supported devices and networks.

Rich content and interactive possibilities

Operator and device support varies

05 · IVR Services

Interactive Voice Response is planned for the future. Explore the concept now; availability will be announced when confirmed.

COMING SOON
FIND THE RIGHT FIT

Not Sure Which Channel to Use?

Different messages call for different formats. Our team can discuss your business requirements before setup.

Voice Calling

Best for spoken announcements, reminders and guided outreach.

WhatsApp

Suitable for conversations and approved customer messages.

Bulk SMS

Useful for concise alerts, updates and eligible campaigns.

RCS

Rich message experiences where supported by devices and networks.

EVERYDAY BUSINESS USE CASES

Meaningful Messages Across Customer Journeys

Appointment reminders

Keep customers informed about upcoming visits or scheduled services.

Order and service updates

Share relevant order-status and transaction-related communication.

Business announcements

Reach audiences with eligible announcements and consent-based outreach.

Customer engagement

Support conversations, questions and service-related follow-up.

HOW WE GET STARTED

A Simple Path from Enquiry to Setup

01

Tell Us What You Need

Share your preferred channel, type of messages and estimated volume.

02

Review the Right Options

Discuss applicable setup, permissions and available capabilities.

03

Plan Your Launch

Move forward after requirements and necessary approvals are confirmed.

COMMON QUESTIONS

Frequently Asked Questions

OBD / Voice Calling, WhatsApp Business API, Bulk SMS and RCS Messaging. IVR Services is listed as Coming Soon.

It depends on the type of message, intended audience, consent requirements and available functionality. Voice, SMS or approved WhatsApp business messaging may be suitable.

You can discuss multiple communication channels with the Vatsasetu team, subject to available functionality and applicable setup requirements.

No. Rich Communication Services availability and features can vary by device, messaging application, operator and region.

Use the Request Demo option to share your requirements. Pricing and service availability can then be discussed.

LET’S CONNECT

Find a Better Way to Reach Your Customers

Tell us about your communication needs and we’ll help you explore a suitable starting point.